Why Spell?

The question in the title bar --ironically is one that most companies would have trouble answering. Fortunately, I can assure you that we do not. 1. Creativity: Elle is a colorist, and the best at it. I have watched people request different colors whether it be for their line --or just for their pleasure. She has knocked these out time and time again. For days on end she develops a certain product for the line. Is it matte? is it Sheer? What is it? But I do know that it is a time consuming process and her work is impacable. Her lab area is about 9 x 9, shelves stocked with mixtures and formulas, Im usually NOT allowed in..lol But she works very very hard ever day and often Im very proud of the work she does and what she accomplishes. Heart and soul literally goes into the creations and the line. Today, I wanted to let her know that I am proud of her, Spell could never be where it is without her! Follow her visions and advice and Yes, jump on the Spell Bandwagon, you will never ever be sorry.
We will continue to produce for you and continue to build new creative lines and products. We are grateful that you shop with us and hopeful you can recognize that we believe in what we do, and we believe in you Elle!!! All my love, Gemma, your partner!

JOIN THIS BLOG!!! Its Elle's personal New one!

www.elleyes.blogspot.com

Its worth it!!!!!!!!!!

OUCH!!!

So if you have been a follower of our blog TV, you likely know that one of us went ona little rant last week about resellers of Spell products. For the life of us, we cant figure out what some people--especially those who are close to us are thinking.

We have alwasy been generous in giving out product, any issue with one, gifts, replacing missing ones based soley on an email with no expectation that are customers should be hassled with returning unopened product or wrong colour etc!.

But we cannot believe what we are seeing, we have just watched Twitter etc and found more of our product for sale at less than half of our price!! OK, we get it, you want to sell it--we cant stop that but don't hack us so much that it actually hurts, esepcially if you've been purchasing at a huge discount. We'd only ever ask that you give us an opportunity to know whats coming. Its a sad day,. Are we being petty, some might think, but like eveytone else--we are just trying to survive as well, it just sucks ......

FREE this Weekend!!

If you've been considering the "I'm a Spell Girl Kit" This is definitely the weekend to go for it! Included in the kit is the following, Remember: ALL YOUR COLOUR CHOICES!!!!

1. Wet and Set (Mixing Medium)

2. 1 Blush

3. 3 Eyeshadow Colours

4. 1 Lip Gloss

5. 1 Lip Creme

6. 1 Foundation

7. 1 Crown Jewel Liquid Liner

All FULL size! and this weekend we are adding FREE (1 Full Size Gloss in Ellealie's Lullaby, and 1 FREE Shadow in Lullaby)!!!!!

Have Fun---Ends Monday Night!!!

5.

Enjoy it!!!

We wanted to let everyone know how grateful we are for the positive comments about the Spell Cosmetics ALL NEW Website!!. There are quite a few specials going on as we speak and we have been working to keep up with the orders.

Our customer service is back to where it needed to be and our newest Spell Girl "Jo" has been working the email and phones and assisting with those "lost" emails during the server transfers.

Dont forget to email and ask her for any help you may need. We had a lot of issues during the past month and we have been working so diligently to fix them. Had a lost email?? Write us!! We need to know so we can help!!

Love you all!!!

Gemma

Back and Better than EVER!!

Press Release

Finally, the Launch of the new Spell Website and store!!!

For the past three weeks we have endured what has been our most trying time. We have lost entire sections of emails, have had orders disappear, have had customers going literally crazy and rightfully so. Never, in our wildest dreams did we envision that having a new website could possibly be riddled with so much stress. But we remained committed to going to the next level and bringing a fresh, fun, interactive site to all of you!

So today, the new Spell site launched. We now begin the process of serving those that have been struggling to achieve the customer service you had become accustomed to. Thos who have emailed and not received a response, do so again now, we are going to make sure you are well taken care of and are so grateful of the patience you have shown. We never thought when Spell was created that we would have to show growing pains, but we just did. Now, its back to the focus on you.

There are new products, new interactive features, chat rooms--everything to make it just more fun!!! Everyone re-registering a new will be receiving a coupon this weekend, and we ask sincerely for your feedback.

A Very Special thank you goes out to Paul. Your dedication to the web design and long overnight hours has not gone unnoticed--you are a true professional and the hardest worker we know. Both Elle and I are humbly grateful for putting up with us and for what you have done.

So much more to come---But go check us out!! www.spellcosmetics.com

45% OFF SALE THROUGH SATURDAY!

Now on Sale is the entire Laura Christopher Collection by Spell! We have reduced the retail price on each item by 20%, so if you are a VIP----Its 45% off for you guys through Saturday June 20th!!! Have Fun!!!