Saturday, July 18, 2009

Why Spell?

The question in the title bar --ironically is one that most companies would have trouble answering. Fortunately, I can assure you that we do not. 1. Creativity: Elle is a colorist, and the best at it. I have watched people request different colors whether it be for their line --or just for their pleasure. She has knocked these out time and time again. For days on end she develops a certain product for the line. Is it matte? is it Sheer? What is it? But I do know that it is a time consuming process and her work is impacable. Her lab area is about 9 x 9, shelves stocked with mixtures and formulas, Im usually NOT allowed But she works very very hard ever day and often Im very proud of the work she does and what she accomplishes. Heart and soul literally goes into the creations and the line. Today, I wanted to let her know that I am proud of her, Spell could never be where it is without her! Follow her visions and advice and Yes, jump on the Spell Bandwagon, you will never ever be sorry.
We will continue to produce for you and continue to build new creative lines and products. We are grateful that you shop with us and hopeful you can recognize that we believe in what we do, and we believe in you Elle!!! All my love, Gemma, your partner!

Monday, July 13, 2009


So if you have been a follower of our blog TV, you likely know that one of us went ona little rant last week about resellers of Spell products. For the life of us, we cant figure out what some people--especially those who are close to us are thinking.

We have alwasy been generous in giving out product, any issue with one, gifts, replacing missing ones based soley on an email with no expectation that are customers should be hassled with returning unopened product or wrong colour etc!.

But we cannot believe what we are seeing, we have just watched Twitter etc and found more of our product for sale at less than half of our price!! OK, we get it, you want to sell it--we cant stop that but don't hack us so much that it actually hurts, esepcially if you've been purchasing at a huge discount. We'd only ever ask that you give us an opportunity to know whats coming. Its a sad day,. Are we being petty, some might think, but like eveytone else--we are just trying to survive as well, it just sucks ......